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Formed in 1997 and based in the Midlands, Systems and Software 
      provide a wide range of information technology services to businesses regardless 
      of size, offering solutions from procurement and support, through software 
      
      development and implementation, to fully managed system provision and web 
      interfaces. Our managed payroll, direct marketing, and business consultancy 
      services further 
      enhance our ability to provide your business with the specialist resources 
      it needs, allowing you and your staff 
      to concentrate on running the business.

Our philosophy is always to develop harmonious 
    working relationships with each and every customer - the more successful your 
    business is the happier we are !!
    
  

Using both our own in-house expertise and the resources of our business partners we offer a full help and support service covering virtually any hardware, networking and software installation. From a simple user request for advice through to a major hardware issue, we treat all support functions with the same degree of importance, working with the customer to quickly analyse the impact of the situation and agreeing a schedule of support to achieve resolution. Available on a 24/7 basis if required, we adopt a 'problem ownership' philosophy, where we take ownership of each and every issue regardless of the resolution path. No more being passed from pillar to post because your various providers deny responsibility or won't work together !!
Direct Marketing can be an extremely successful mechanism for increasing the customer base of any business. Implemented wrongly it can alienate potential customers and quickly absorb vast resources and funds with very little return on investment. By working with specialists in each area of direct marketing we can integrate any direct marketing campaign. Utilising fax, email, SMS, mail, telesales and internet solutions, we aim to ensure you achieve the best possible results from your campaign.
Information technology should be driven by 
    the needs of the business, providing the platform for continuous improvement 
    in a company's activities. To meet these needs, implementing and maintaining 
    ever more complex IT structures, platforms, and user requirements is a continual 
    headache and resource drain for all companies. SAS provide fully managed implementations 
    to enable companies to reap the benefits of IT without 
    the associated problems. Whether running on our own fail-safe Windows servers, 
    a customer's own platform, or on a dedicated platform specifically for the 
    purpose, 
    utilising our managed services can significantly reduce the capital and revenue 
    
    costs linked to IT, freeing the company from the continual burden of managing 
    and supporting the infrastructure.
More than just another CRM package, SASCrm provides an integrated relationships environment for both internal and external customers. Designed to bind seamlessly with virtually any business system, the modular application is extremely flexible and intuitive giving rise to rapid implementation. With true client/server methodology and inbuilt remote connectivity, SASCrm is the ideal solution for both office-based and on-the-road users. Among the highlights featured in the package are distributed delivery of documents by fax/email/SMS, true centralised diary processing, detailed call analysis, incoming call detection, comprehensive classification hierarchies, multi-level security structure, and powerful selection/extraction utilities.
Recognising that the central business system 
    acts as a transaction handler but that reporting requirements are sometimes 
    best served by exporting core data to local routines, our applications software 
    runs on a wide range of hardware platforms and enables full data interchange. 
    The modules 
    span the full gamut of business activity and come 
    complete with user developed data export and 
    reporting routines. Fully integrated with our CRM applications and a host 
    of delivery mechanisms 
    via fax, email or SMS, the applications hold powerful web enablement processes 
    to easily provide 
    internet access by customers and field personnel to core data under password 
    security or through 
    remote access.
    
  
IT applications are at the heart of virtually 
    every company, being integral to every
    area of a company's business. Poor systems and implementations often lead 
    to 
    excessive resource utilisation to compensate for shortcomings, with a wealth 
    of 
    'satellite' processing and databases springing up. Our applications packages 
    are 
    deliberately designed to provide comprehensive and reliable systems to companies 
    
    of all sizes, the modular structure allowing customers to tailor implementations 
    to 
    suit their own needs. By adopting a multi-language application environment, 
    we 
    retain complete flexibility in rapid development whilst preserving a fully 
    integrated 
    database structure.