Managed Services
Information technology applications are only as good as
the platform and services delivering those applications to users.
Under-performing or unreliable servers, poor communication infrastructures,
incompatible service components, proprietary upgrade paths, unsupported
equipment, and onerous administration procedures all downgrade the delivery
of information technology solutions to users.
The continual retention of suitable 'system minders' and support staff poses
not only a threat to service delivery but also increases the costs of delivery
through staff retraining and recruitment, while system upgrades become a
major upheaval rather than the straightforward background procedure they
should be.
Our multi-server platforms enable us to offer
customers the IT resources without the associated costs and headaches. Supported
by our own expertise and, where appropriate, those of our business partners,
we can provide either dedicated managed servers for your sole use, or co-residence
on shared servers. Using full failsafe and recovery protocols depending on
your applications, we suffer very little downtime, and are proud to say that
we have an unblemished record on data loss over the last five years.
Where circumstances dictate, we are equally at home managing servers at your
site, whether they be ours or yours. With a comprehensive service level agreement
forming the backbone of each contract, you are safe in the knowledge that
the hardware platform will be responding to your demands.